🔄 RETURN & REFUND POLICY
Return & Refund Policy
At ALTARSTREET, customer satisfaction is important to us.
If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- Item must be unused and unworn
- Item must be in original condition
- Item must be in original packaging
- Proof of purchase is required
- Non-Returnable Items
- The following items cannot be returned:
- Gift Cards
- Clearance Items
- Personalized or Custom Products
- Refund Process
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
If approved, your refund will be processed back to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
For return requests, please contact:
📧 abjolaaa@gmail.com